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Personas

Leadership

Salvador Davison Daniel Sprouse Dayle Anderson Cindy Read

Technology

Sandra Whitfield Christopher Shank Jordon Taylor Jacinto Robles

Engineering

Marlene Sanchez Christy Arthur Todd Jensen Marcus Okonkwo Rebecca Novak Michael McCoin Randee Hall

Operations

Helen Singleton

Support & Services

Ryan Pass Michele Wilson Timothy Jimenez Kenneth Gaymon

Team

Personas

20 fictional practitioners covering the full spectrum of roles in a technology product organisation. Each persona carries a best practices profile across all 12 library categories.

C-Suite

Salvador N. Davison

Salvador N. Davison

Chief Executive Officer
Daniel C. Sprouse

Daniel C. Sprouse

Chief Operating Officer
Dayle C. Anderson

Dayle C. Anderson

Chief Technology Officer
Cindy R. Read

Cindy R. Read

Chief Marketing Officer

Technology

Sandra K. Whitfield

Sandra K. Whitfield

Engineering Manager
Christopher J. Shank

Christopher J. Shank

Product Owner
Jordon M. Taylor

Jordon M. Taylor

Scrum Master
Jacinto V. Robles

Jacinto V. Robles

Security Specialist

Engineering

Marlene G. Sanchez

Marlene G. Sanchez

Principal Software Engineer
Christy C. Arthur

Christy C. Arthur

Senior Software Engineer
Todd D. Jensen

Todd D. Jensen

Software Engineer
Marcus D. Okonkwo

Marcus D. Okonkwo

DevOps / Platform Engineer
Rebecca L. Novak

Rebecca L. Novak

UX/UI Designer
Michael M. McCoin

Michael M. McCoin

QA Architect
Randee L. Hall

Randee L. Hall

Senior QA Engineer

Operations

Helen T. Singleton

Helen T. Singleton

Finance Specialist

Support & Managed Services

Ryan S. Pass

Ryan S. Pass

Senior Support Analyst
Michele B. Wilson

Michele B. Wilson

Junior Support Analyst
Timothy J. Jimenez

Timothy J. Jimenez

Managed Services Engineer
Kenneth E. Gaymon

Kenneth E. Gaymon

Managed Services Consultant